RETURNS

We’re committed to providing a great customer experience.

If you need to return an item, you have 10 days from the delivery date to submit a return request. For damaged items or products you no longer wish to keep, please visit to start the return process. Return requests are typically reviewed within 24–48 business hours.

If you received the wrong item, would like to exchange a product, have a missing or delayed package, or have any questions about your order, our customer support team is happy to help. Contact us at sales@limitlessbiotech.cc or call 866-533-5017. We typically respond to customer inquiries within 1 business day.

We’re here to make the process as smooth and easy as possible.

Limitless biotech peptides

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

International Shipping Notice

Customers are responsible for ensuring that any products ordered from our website may be legally imported into their country and comply with all applicable local laws, regulations, and customs requirements.

Before placing an order, we encourage customers to review their country’s import policies regarding research products. While we are happy to provide shipping services to many international destinations, we cannot guarantee customs clearance or delivery once a package enters the destination country.

Any delays, holds, returns, refusals, seizures, confiscations, or other customs-related actions are outside of our control and remain the responsibility of the customer. Refunds or replacements cannot be provided for orders affected by customs restrictions or actions taken by local authorities.

REFUNDS

If you are interested in cancelling an order, or returning an unopen order with the the above stated time frame that would qualify it for a refund, our customer service team is in place to assist you and ensure it is handled as efficiently as possible.

To better understand and potentially address any concerns, you could be asked to provide more information about the reason for your cancellation or return, as your feedback is valuable to us and helps improve our services.

If you decide to proceed with the cancellation and refund, you will be able to chose from one of the options below.

Refund options include store credit, or a return of funds to the payment method you used at the time of purchase. 

Please let us the customer service team know your preferred refund method, and they will take care of that for you.

 

ISSUES WITH ORDERS

At Limitless Life Nootropics, we are committed to ensuring the highest standards of quality and customer satisfaction. We understand that issues may occasionally arise with your order, including missing items, damaged products, or other concerns. To address these matters efficiently and effectively, we have established the following policy:

Reporting Time Frame: Please report any issues with your order, including missing or damaged items, within 10 days of product receipt, as per the shipping carrier’s delivery date.

Reporting Procedure: Contact our customer service via help@limitlessbiotech.com with your order number, a detailed issue description, and supporting photographs or documentation.

Resolution Process: Our team will investigate and may contact you for further information. Resolutions include item replacement, a refund, or an alternative solution, based on the issue’s nature.

Limitation of Liability: Reports beyond the 10-day window will not be the responsibility of Limitless Life Nootropics. Liability is limited to the value of the affected items in your order.

This policy is crafted to ensure a clear understanding of our shipping and return processes, aiming for the utmost customer satisfaction. For any queries or further assistance, please reach out to our customer support.